|Company||Transaction Capital Recoveries|
|Location||Johannesburg, Gauteng, South Africa|
To manage and support the call centre agents in achieving their set input and output standards.
Accountable for call centre agent’s performance through quality monitoring, compilation of reports and
coaching of call centre agents to achieve high performance and growth.
|Job Functions||Call Centre|
Management of Call centre delivery
Quality Management and compliance
Relevant tertiary qualification (added advantage)
Proficient MS office
3-5 years’ experience in a collections environment
2-3 years’ experience in a Collections management role
|Job Closing Date||22/07/2019|